IF YOU SELECTED "PICK UP" ALL TICKETS MUST BE COLLECTED AT ONE OF OUR NYE STORES BELOW

If you chose the ticket pick up option, you must pick up your ticket at the Ticket Pick-Up Center prior to the event. Tickets will NOT be available for pick-up at the venue. 

TAKE NOTE OF THE EVENT / VENUE YOU ARE PICKING UP TICKETS TOO. GOING TO THE WRONG STORE WILL RESULT IN YOU NOT BEING ABLE TO PICK UP YOUR TICKETS

Credit card holder MUST be present with the credit card and valid photo identification to pick up tickets. Third Party Agent must be indicated on your order if the card holder is not present. Third Party Agent must present valid photo identification. There will be an additional $10 surcharge to change your delivery method. 

TICKET PICK UP CENTER
NYC Ticket Pick-Up & Center: 
Pennsylvania Hotel -SkyTop Ballroom 
401 7th Avenue @ West 33rd Street, New York, NY 10001 
Please take main elevators to the 18th Floor: Skytop Ballroom
Please email info@balldrop.com for any questions related to picking up your tickets. Please refrain from contacting the Pavilion or Hotel Switchboard.
DATE DAY OF WEEK HOURS OPEN
Friday December 30, 2016 10:00 AM - 11:00 PM
Saturday December 31, 2016 9:00 AM - 5:00 PM
* Arrive Early.  Expect long lines.  We recommend picking up your tickets December 30, 2016

IMPORTANT: THIS LOCATION IS ONLY FOR PURCHASING TICKETS, PICKING UP TICKETS FOR COPACABANA & PENTHOUSE 760

PICK UP FOR COPACABANA AND PENTHOUSE 760 ONLY:
NYC Ticket Pick-Up & Sales Center: 
Times Square Arts Center
669 8th Avenue (Between 42nd & 43rd Streets)
DATE DAY OF WEEK HOURS OPEN
Wednesday December 28, 2016 Noon - 6:00 PM
Thursday December 29, 2016 10:00 AM - 7:00 PM
Friday December 30, 2016 10:00 AM - 7:00 PM
Saturday December 31, 2016 9:00 AM - 3:00 PM
* Arrive Early.  Expect long lines.  We recommend picking up your tickets December 29, 2016


Purchaser must present the credit card and valid identification used for purchase to pick up tickets.

If you need to switch the name of the person picking up the tickets, please email us at info@balldrop.com.

If you have questions, feel free to call us at 212-201-0735.