There are lots of questions about New Years Eve in Times Square. We have all the answers.  This section is currently under construction and will be updated daily.  We have a lot of information and questions to answer to make your NYE experience a memorable one.

How do I purchase tickets?

There are several options when buying tickets:

1.  You can purchase any ticket to one of our events on our website, www.BallDrop.com.  To buy, select the # of tickets you want to purchase in the dropdown of a specific event and follow the instructions.

2.  Email.  Not sure where to go or how to buy tickets?  Email us at info@balldrop.com and a New Years Eve Specialist will reply promptly.

3.  Phone.  You can purchase tickets over the phone with a New Years Eve Specialist at 212-201-0735

Where does the ball drop?

The ball drops in the center of Times Square.  The building the ball is located on is One Times Square.

Where can I pickup my ticket(s)?

For ticket pick up information, Click Here

What is Ball Drop's Refund Policy?

All sales are final.

No Refunds will be issued under any circumstance unless an event is canceled or rescheduled.

If your event is canceled, in most cases you won't need to do a thing; we will inform you of the cancellation and refund the amount you paid for your tickets, on the same payment method used for purchase.

By purchasing tickets you are accepting these terms.

If you have any questions, please email us at info@balldrop.com or call 212.201.0735.

Is Times Square barricaded?

YES.  Around Noon on December 31, 2020, the NYPD will close off the perimeter of Times Square.  The only way to enter passed these barricades is to (1) Be a resident of the area; (2) Have a ticket to one of our events inside the barricades.  We provide all guests with physical tickets that will permit them to enter through these barricades and attend one of our events.


For information on how to enter the Times Square area to get to your event, visit Times Square Barricade Entry Guide

What is the weather like on New Years Eve?

The average temperature at midnight in New York City since the ball dropping tradition began in 1907 is 33.7 °F (1 °C).

The coldest event was in 1917 when the temperature was 1 °F (-17 °C), the second coldest was 11 °F (-12 °C) in 1962. The warmest ball drop was 58 °F (14 °C) in both 1965 and 1972. It has snowed during the ball drop just seven times out of 104 events (one being light snow), 1926, 1934, 1948, 1952, 1961, 1967, and 2009 and it has rained multiple times. (from Wikipedia)

How do I enter Times Square on New Year's Eve?

Access to Times Square on the evening of December 31st will be from 6th Avenue or 8th Avenue only. No one will be allowed to cross Broadway/7th Avenue once the streets have been closed. If your destination is east of Broadway/7th Avenue, you must enter at 6th Avenue. If your destination is west of Broadway/7th Avenue, you must enter at 8th Avenue.

If you are attending a party or event within Times Square on New Year's Eve, be sure to contact the business to confirm special instructions you may need in order to access the entrance of the establishment.

Access Points:

South of 41st Street

  • 37th & 7th Ave
  • 37th & Broadway
  • 38th & 8th Ave
  • 38th & 6th Ave

North of 43rd street

  • 46th from 8th & 6th Ave (press access)
  • Emergency Vehicle Route (48th, 5th-9th Ave)
  • 49th from 8th & 6th Ave
  • 52nd from 8th & 6th Ave
  • 54th from 6th Ave
  • 55th from 8th Ave
  • 57th from 7th Ave
  • 57th from Broadway
  • 58th from 8th & 6th Ave
  • 59th from 8th & 6th Ave

Pedestrian/Subway Chutes:

  • 39th from Broadway to 6th Ave
  • 41st from 7th Ave directed westbound to 8th Ave
  • 49th from 7th Ave directed eastbound to 6th Ave
  • 50th from Broadway directed westbound to 8th Ave
  • 53rd from Broadway directed westbound to 8th Ave